Aurora Homepage
Main Hardware Software Cables/Adapters Forum Contact
Forum Home Forum Home > Aurora Sequencer Software > Questions About Aurora
  Active Topics Active Topics
  FAQ FAQ  Forum Search   Calendar   Register Register  Login Login

license key still waiting
 Post Reply Post Reply Page  12>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
MarkDXB View Drop Down
Groupie
Groupie


Joined: 12 Sep 2009
Online Status: Offline
Posts: 48 		  Quote MarkDXB Quote  Post ReplyReply Direct Link To This Post Topic: license key still waiting
    Posted: 13 Sep 2009 at 8:57am
Hi Guys, still waiting for my license key. Ive also emailed and no reply....
 
Are they on holiday?
 
MarkDead
Back to Top
Jonathan View Drop Down
Beta Testers
Beta Testers


Joined: 07 Sep 2008
Location: SoCal
Online Status: Offline
Posts: 1237 		  Quote Jonathan Quote  Post ReplyReply Direct Link To This Post Posted: 13 Sep 2009 at 12:49pm
It can take a day or two to get the key (it's an automated thing).  Be sure to check your spam folder.  Sometimes your e-mail program thinks the key e-mail is a spam message.
~Jonathan
Back to Top
MarkDXB View Drop Down
Groupie
Groupie


Joined: 12 Sep 2009
Online Status: Offline
Posts: 48 		  Quote MarkDXB Quote  Post ReplyReply Direct Link To This Post Posted: 13 Sep 2009 at 10:38pm
Thanks, i have checked my spam, in fact i turned it off. no email yet from tthem.....
Back to Top
MarkDXB View Drop Down
Groupie
Groupie


Joined: 12 Sep 2009
Online Status: Offline
Posts: 48 		  Quote MarkDXB Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2009 at 7:19am
Jonathan hi, is there a telephone number i can call or an email? as nothing yet received. When i looked on paypal it states the payment went to Michael Miller
thanks
Back to Top
LightChristmas View Drop Down
Beta Testers
Beta Testers
Avatar

Joined: 15 Oct 2007
Location: Equality, IL
Online Status: Offline
Posts: 993 		  Quote LightChristmas Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2009 at 8:19am
Your payment went to the right place/person. 

Back to Top
MarkDXB View Drop Down
Groupie
Groupie


Joined: 12 Sep 2009
Online Status: Offline
Posts: 48 		  Quote MarkDXB Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2009 at 8:26am
just got the key... cool thanks again
Back to Top
LightsOnLogan View Drop Down
Admin Group
Admin Group


Joined: 11 Oct 2007
Online Status: Offline
Posts: 3187 		  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 14 Sep 2009 at 10:57am

Actually, we still process keys by hand here.  Amazing, I know... hi tech software company and we're hand processing orders and keys.

Honestly, this is a niche market and Aurora isn't exactly a super-high-volume seller out there, so while I could put together a super fancy automated system, time is money and it's really cheaper and simpler to just process them by hand each business morning (and spend that development time on Aurora instead). 
 
Your order came through after the Friday orders were processed, so it ended up in the Monday morning queue.  then there's that time zone thing... Monday morning for me is quite late into Monday for you... it probably seemed like forever.


Edited by LightsOnLogan - 14 Sep 2009 at 10:58am
Back to Top
gtxl1200 View Drop Down
Newbie
Newbie


Joined: 22 Sep 2009
Online Status: Offline
Posts: 25 		  Quote gtxl1200 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2009 at 6:27pm
I also now have been waiting since Saturday, I know your busy. But the 15 min kill time is really making it impossible to do anything with. I would really like my key. My Paypal receipt didnt even give an email for the person to contact, just the name of Micheal Miller.
Back to Top
Bigindian View Drop Down
Beta Testers
Beta Testers
Avatar

Joined: 13 Oct 2007
Online Status: Offline
Posts: 373 		  Quote Bigindian Quote  Post ReplyReply Direct Link To This Post Posted: 22 Sep 2009 at 8:02pm
GTXL1200,
 
You can contact Michael at http://www.aurorashow.com/contact.asp
 
I am sure that if you email him, he will respond within a few hours. 
 
 


Edited by Bigindian - 22 Sep 2009 at 8:04pm
The secret to creativity is knowing how to hide your sources.
Albert Einstein
Back to Top
LightsOnLogan View Drop Down
Admin Group
Admin Group


Joined: 11 Oct 2007
Online Status: Offline
Posts: 3187 		  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2009 at 7:36am
I just resent your key.  I'm not sure why, but the original email came back from comcast.net (your ISP) as "Recipient Address Rejected" this morning.  Is your email address with Paypal valid?
 
Let me know if you get the resend or not.


Edited by LightsOnLogan - 23 Sep 2009 at 7:38am
Back to Top
 Post Reply Post Reply Page  12>

Forum Jump Forum Permissions View Drop Down

Bulletin Board Software by Web Wiz Forums® version 9.06
Copyright ©2001-2007 Web Wiz

This page was generated in 0.549 seconds.