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Sequencer freezes & error on scheduler

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Pony_God View Drop Down
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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:16pm
Can she _create_ a new sequence without importing anything?
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wellinge View Drop Down
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  Quote wellinge Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:17pm
no, she goes to create a brand new show, and it still freezes up at the same spot, trying both an mp3 file and a wav file, both hang up.
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  Quote wellinge Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:18pm
she says it has the rotating circle (that vista uses instead of an XP hourglass) and it stops responding
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:26pm
Sounds like the hang is occurring in videoedit.ocx which does rely on the computer having the proper installation of codecs and well formed .ax filter files.  Sometimes other applications (e.g. PowerDVD) change these files and some versions can cause havoc with other programs.  One thing you could try is to find all of the .ax files on the system and temporarily rename them to the .ax2 extension and then rebooting (note: this will almost certainly break some other application... you will need to change them back for that other application to work if this happens... we're just testing right now to see if one of them is the culprit).
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  Quote Pony_God Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:26pm
Well, after it hangs once, you have to reboot.
^I get this on XP all the time.^
 
Is she in IE, or anything else at the same time? ICQ, IM software?
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wellinge View Drop Down
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  Quote wellinge Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:27pm
where should i have her look for these?
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  Quote wellinge Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 2:29pm
everthing is closed when she has sequencer open....
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  Quote wellinge Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 8:06pm
still cant get anything to work right.  If anyone can tell me where to have her look for the .ax files, or have anymore ideas, please help me out. I gotsta get this running before thursday night! Confused
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  Quote LightsOnLogan Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 8:39pm
They could be all over the place... you will need to do a search/find to locate them.  Search for *.ax
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  Quote deweycooter Quote  Post ReplyReply Direct Link To This Post Posted: 09 Dec 2008 at 9:57pm
Offtopic - SharedView is a nice free utility to help in remote debugging - just requires a Windows Live acct (hotmail) and broadband internet access.  wellinge, you might find this extremely helpful in debugging since you can take control of the computer your sister is using.
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