Aurora Support Forum: Sequencer freezes & error on scheduler

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wellinge

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Posted: 09 Dec 2008 at 9:59pm

oh that sounds very helpful! i'll look into it!

wellinge

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Posted: 09 Dec 2008 at 10:48pm

ok so i just took control of her computer (thanks for the info about shareview) and i searched for .ax files on her whole C drive. There were no results.

Pony_God

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Posted: 10 Dec 2008 at 10:35am

I searched on my Vista box and I found ax files here:

C:\Program Files\Any Video Converter Professional\codecs

C:\Program Files\Common Files\Elecard

C:\Program Files\CyberLink\PowerDVD DX\Kernel\Movie

C:\Program Files\Ulead Systems\Ulead VideoStudio 4.0 SE Basic

C:\Program Files\VistaCodecPack\filters

C:\Program Files\VistaCodecPack\QT

C:\Windows\System32

C:\Windows\System32\DriverStore\FileRepository\<MANY_SUB_DIRS>

C:\Windows\winsxs\<MANY_SUB_DIRS>

Where, I do realise that you won't have all of those, but you will have some, and possibly others that I do not have.

Fine. You're so smart you rig up the lights.
D-Light users Unite!

wellinge

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Posted: 10 Dec 2008 at 2:31pm

ok soooooo...

she found .ax files in
C:\Program Files\Common Files\Elecard
and
C:\Windows\System32

she was able to change the file names to .ax2 in the C:\Program Files\Common Files\Elecard dir only. the system 32 wont allow her to change it. I'm telling her to restart the computer right now after only that one dir was changed and will have her try sequencer to see if it works...

NOTE: I just had her restart the computer after those few changes, and it still hangs up at the same spot. How can I make those other ones change? Or would they matter?

Edited by wellinge - 10 Dec 2008 at 2:39pm

Pony_God

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Posted: 10 Dec 2008 at 3:01pm

It's stuck at the "decompiling" step? Or a different step?

She's probably not an administrator, and does not have access... What was the message? "In Use" or something different?

OH!

Can she log as an admin? I do remember something in a thread about normal users not having access, but admin did.

Fine. You're so smart you rig up the lights.
D-Light users Unite!

wellinge

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Posted: 10 Dec 2008 at 3:18pm

It freezes up at "Opening File - Extracting Audio From Media File" um, well i had her turn off UAC, how would she log on as administrator?

wellinge

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Posted: 11 Dec 2008 at 12:01am

She does have administrative right, and still won't let her change them... It's weird. I guess we will just have to wait until I can get home with my computer and miss out on the lighting contest since they are judging tomorrow night. Thanks to all that helped me!

Jonathan

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Posted: 11 Dec 2008 at 12:29am

My guess is that this is related to Vista itself. The UAC apparently really messes things up sometimes.

Quick and dirty last ditch effort. Have her use the HW Utility to connect to the lights, and have her select 'all', so that commands will be sent to all your controllers. Then have her play the song via media player. She can start with a fade in, change to a random twinkle, do a chase or two, random shimmer for a bit, then fade out. At the very least, a twinkle can cover a lot of sins. You might just get away with it, especially if you are using a song with a lot of beats that doesn't change tempo that much. Hey, if you don't even enter a submission, you definitely will lose!

~Jonathan

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Posted: 11 Dec 2008 at 7:22am

Just a thought... does she have file permission access to the Aurora folders? If you originally installed Aurora with your account and she is logged in under another account then Aurora may not be able to access its own cache directories (even if she reinstalled under her account the folders were still in tact from the original install with the original permissions).

ChrisL1976 View Drop Down

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Posted: 11 Dec 2008 at 8:34am

Question...... If she opens Aurora Sequencer, can she open the Stock Winter_Wonderland_Elvis.dls that comes with Aurora?

Chris

www.lightsonsixth.com

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version
wellinge Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44	Quote Reply Posted: 09 Dec 2008 at 9:59pm
	oh that sounds very helpful! i'll look into it!

wellinge Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44	Quote Reply Posted: 09 Dec 2008 at 10:48pm
	ok so i just took control of her computer (thanks for the info about shareview) and i searched for .ax files on her whole C drive. There were no results.

Pony_God Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 01 Sep 2008 Location: Naples, FL Online Status: Offline Posts: 551	Quote Reply Posted: 10 Dec 2008 at 10:35am
	I searched on my Vista box and I found ax files here: C:\Program Files\Any Video Converter Professional\codecs C:\Program Files\Common Files\Elecard C:\Program Files\CyberLink\PowerDVD DX\Kernel\Movie C:\Program Files\Ulead Systems\Ulead VideoStudio 4.0 SE Basic C:\Program Files\VistaCodecPack\filters C:\Program Files\VistaCodecPack\QT C:\Windows\System32 C:\Windows\System32\DriverStore\FileRepository\<MANY_SUB_DIRS> C:\Windows\winsxs\<MANY_SUB_DIRS> Where, I do realise that you won't have all of those, but you will have some, and possibly others that I do not have.
	Fine. You're so smart you rig up the lights. D-Light users Unite!

wellinge Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44	Quote Reply Posted: 10 Dec 2008 at 2:31pm
	ok soooooo... she found .ax files in C:\Program Files\Common Files\Elecard and C:\Windows\System32 she was able to change the file names to .ax2 in the C:\Program Files\Common Files\Elecard dir only. the system 32 wont allow her to change it. I'm telling her to restart the computer right now after only that one dir was changed and will have her try sequencer to see if it works... NOTE: I just had her restart the computer after those few changes, and it still hangs up at the same spot. How can I make those other ones change? Or would they matter? Edited by wellinge - 10 Dec 2008 at 2:39pm

Pony_God Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 01 Sep 2008 Location: Naples, FL Online Status: Offline Posts: 551	Quote Reply Posted: 10 Dec 2008 at 3:01pm
	It's stuck at the "decompiling" step? Or a different step? She's probably not an administrator, and does not have access... What was the message? "In Use" or something different? OH! Can she log as an admin? I do remember something in a thread about normal users not having access, but admin did.
	Fine. You're so smart you rig up the lights. D-Light users Unite!

wellinge Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44	Quote Reply Posted: 10 Dec 2008 at 3:18pm
	It freezes up at "Opening File - Extracting Audio From Media File" um, well i had her turn off UAC, how would she log on as administrator?

wellinge Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 02 Sep 2008 Online Status: Offline Posts: 44	Quote Reply Posted: 11 Dec 2008 at 12:01am
	She does have administrative right, and still won't let her change them... It's weird. I guess we will just have to wait until I can get home with my computer and miss out on the lighting contest since they are judging tomorrow night. Thanks to all that helped me!

Jonathan Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 07 Sep 2008 Location: SoCal Online Status: Offline Posts: 1237	Quote Reply Posted: 11 Dec 2008 at 12:29am
	My guess is that this is related to Vista itself. The UAC apparently really messes things up sometimes. Quick and dirty last ditch effort. Have her use the HW Utility to connect to the lights, and have her select 'all', so that commands will be sent to all your controllers. Then have her play the song via media player. She can start with a fade in, change to a random twinkle, do a chase or two, random shimmer for a bit, then fade out. At the very least, a twinkle can cover a lot of sins. You might just get away with it, especially if you are using a song with a lot of beats that doesn't change tempo that much. Hey, if you don't even enter a submission, you definitely will lose!
	~Jonathan

LightsOnLogan Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 11 Oct 2007 Online Status: Offline Posts: 3187	Quote Reply Posted: 11 Dec 2008 at 7:22am
	Just a thought... does she have file permission access to the Aurora folders? If you originally installed Aurora with your account and she is logged in under another account then Aurora may not be able to access its own cache directories (even if she reinstalled under her account the folders were still in tact from the original install with the original permissions).


ChrisL1976 Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 01 Sep 2008 Location: Kankakee, Ill Online Status: Offline Posts: 1341	Quote Reply Posted: 11 Dec 2008 at 8:34am
	Question...... If she opens Aurora Sequencer, can she open the Stock Winter_Wonderland_Elvis.dls that comes with Aurora?
	Chris www.lightsonsixth.com