Hardware Utility Download Errors

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   Hi,
I have tried to download the hardware utility software to a new computer, but keep getting error code 339, missing MSCOMM32.ocx. I removed all verisons and tried several times with the same result, rebotting eaqch time. I also tried 2 other comutpers with the same result. I first tried it on my laptop running Windows 7 and the other 2 computers running XP Home. I bought 2 new controls in January with the hope of expanding my show this year. I looked on line for ideas and tried just about everything I can find, clean the regestries, update windows, down loaded the ocx file and copied and paste into the sysyem32 file. Went to a computer store and to purchase an older used computer running XP and the programmer there had the same issues. My computer from last year bit the dust and was hoping to use lap top or another computer. But without being able to download the software, I can not run my shoW. The programmer asked me if I had an older version of the software, no. The only version is on the site. Could there possibly be a problem with the software downloading? Any help would be great.

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seacap Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02 Dec 2008 Location: St. Joseph, Ill Online Status: Offline Posts: 4	Quote Reply Topic: Hardware Utility Download Errors Posted: 31 Oct 2010 at 11:34am
	Hi, I have tried to download the hardware utility software to a new computer, but keep getting error code 339, missing MSCOMM32.ocx. I removed all verisons and tried several times with the same result, rebotting eaqch time. I also tried 2 other comutpers with the same result. I first tried it on my laptop running Windows 7 and the other 2 computers running XP Home. I bought 2 new controls in January with the hope of expanding my show this year. I looked on line for ideas and tried just about everything I can find, clean the regestries, update windows, down loaded the ocx file and copied and paste into the sysyem32 file. Went to a computer store and to purchase an older used computer running XP and the programmer there had the same issues. My computer from last year bit the dust and was hoping to use lap top or another computer. But without being able to download the software, I can not run my shoW. The programmer asked me if I had an older version of the software, no. The only version is on the site. Could there possibly be a problem with the software downloading? Any help would be great.
	Have A Grate Day:)

Jonathan Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 07 Sep 2008 Location: SoCal Online Status: Offline Posts: 1237	Quote Reply Posted: 31 Oct 2010 at 2:35pm
	This is not a D-Light (or Aurora) issue; it's a Microsoft thing. Anyway, you'll need to manually install the file on your system. Whenever I mess with system files, I ALWAYS create a restore point just in case; I suggest you do the same. Then... 1. Download the MSCOMM32.OCX file from the web. 2. Place the file in the C:\windows\system32 folder. 3. In the start/run dialog box type: "regsvr32 C:\windows\system32\mscomm32.ocx" (without the quotes) 4. You may have to reboot. (I always do.)
	~Jonathan