Error 1931

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   Didn't know if you could help me...

When i install Aurora v1.0 i get this error message " Error 1931. The Windows Installer service could not update the system file C:§WINDOWS§System32§scrrun.dll because the file is protected by Windows. You may need to update your operating system for this program to work correctly."

below that it has Ok or Cancel

if I press ok the installer continues and later says Aurora Sequencer has been successfully installed. Click "Close" to exit

which I do

The I click on Aurora Sequencer from my desktop and click Import File

I click Light-O-Rama v1.x File

then I select my file and click open

then a new dialog box comes up with "Importing Sequence" and at the bottom it says "Converting Events"

whish at this point it just simply freezes

until i end its task through the task manager

I also cannot create a sequence from scratch.

I have rebooted many times and uninstalled and installed many times.

the § is meant as a back slash

i am running Windows XP

2.8 GHZ 1Gb ram

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spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Topic: Error 1931 Posted: 07 Sep 2008 at 3:45pm
	Didn't know if you could help me... When i install Aurora v1.0 i get this error message " Error 1931. The Windows Installer service could not update the system file C:§WINDOWS§System32§scrrun.dll because the file is protected by Windows. You may need to update your operating system for this program to work correctly." below that it has Ok or Cancel if I press ok the installer continues and later says Aurora Sequencer has been successfully installed. Click "Close" to exit which I do The I click on Aurora Sequencer from my desktop and click Import File I click Light-O-Rama v1.x File then I select my file and click open then a new dialog box comes up with "Importing Sequence" and at the bottom it says "Converting Events" whish at this point it just simply freezes until i end its task through the task manager I also cannot create a sequence from scratch. I have rebooted many times and uninstalled and installed many times. the § is meant as a back slash i am running Windows XP 2.8 GHZ 1Gb ram

LightChristmas Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 15 Oct 2007 Location: Equality, IL Online Status: Offline Posts: 993	Quote Reply Posted: 07 Sep 2008 at 4:48pm
	Make certain that the offending file's archive bit has not been set to Read-Only. If so, untag the Read Only and try reinstalling. If an install errors out in such a manner, its a given that the programs will not work properly either.


spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Posted: 07 Sep 2008 at 6:08pm
	Thanks for the help... One more problem arose from the solution... I get the same error message and code but instead of scrrun.dll I get maxml3.dll I did the same steps as listed above (unchecking the read-only) for the msxml3.dll and still same problem... any HELP?!?!?!?!?!? Thanks Much - CLaughinghouse

spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Posted: 07 Sep 2008 at 6:10pm
	Update: Currently running Windows Update... so got my fingers crossed!

spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Posted: 08 Sep 2008 at 4:54pm
	No luck still... any more ideas?

spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Posted: 08 Sep 2008 at 8:26pm
	Update: upgraded to service pack 3 and installs correctly... but when trying to import LOR1 sequences it just freezes... and im not sure how to describe this further.

LightChristmas Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Beta Testers Joined: 15 Oct 2007 Location: Equality, IL Online Status: Offline Posts: 993	Quote Reply Posted: 08 Sep 2008 at 8:48pm
	Have you tried importing under LOR2? If you try to import a LOR2 sequence using the LOR1 import, it will freeze as you're describing.


spongebob101234 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07 Sep 2008 Location: Smithfield VA Online Status: Offline Posts: 10	Quote Reply Posted: 08 Sep 2008 at 9:05pm
	kudos to LightChristmas! that seemed to work until it got around 75% done and then Aurora just crashes... i know the crash problem is in another forum... heading over there now...